Frequently Asked Questions
What is Hood T’z Apparel?
Hood T’z Apparel is a streetwear brand built around individuality, culture, confidence, and self-expression. Our goal is to create bold apparel for people who aren’t afraid to represent where they come from and who they are.
What products do you sell?
We offer streetwear apparel including T-shirts, hoodies, and other Hood T’z Apparel merchandise. New designs and collections may be added regularly.
How long does it take to process my order?
Orders require processing before shipment. Processing times may vary depending on the product and order volume. Once your order ships, you will receive available tracking information by email.
How can I track my order?
Once tracking becomes available, it will be sent to the email address provided during checkout. Please allow time for the carrier to update the tracking information.
Do you accept returns or exchanges?
Return and refund eligibility is determined by our Return & Refund Policy. Please review the policy before requesting a return, refund, or exchange.
What if my order arrives damaged or incorrect?
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible. Include your order number and clear photos of the item so we can review the issue.
Can I change or cancel my order?
Contact us as soon as possible if you need to change or cancel an order. We cannot guarantee changes or cancellations once an order has entered processing or fulfillment.
How do I know what size to order?
Please review the sizing information provided on the product page before ordering. Sizing may vary between different apparel styles.
Do you offer discount codes?
Yes, Hood T’z Apparel may offer promotional discounts and special offers from time to time. Join our email list and follow our social media to stay updated on new drops and promotions.
How can I contact Hood T’z Apparel?
Use the Contact Us page on our website if you have questions about an order, product, shipping, or other customer-service concerns. Please include your order number when contacting us about an existing order.
Where can I find your store policies?
Our Shipping Policy, Return & Refund Policy, Privacy Policy, and Terms of Service are available through the links on our website.
Hood T’z Apparel
Rep the Culture. Live the Lifestyle.